On orders of $60 after any applicable discounts
Simply look for the logo to receive free shipping on selected items throughout the store. If the items in your order which qualify for 'Free Shipping' total $60 or more before after discounts, your order ships FREE! Free shipping is for domestic orders only at this time.
When should I expect my order?
Orders usually ship out within 5 business days. There are certain items that take up to 6 business days to ship because they are made to order.
Our leather collars take an average of 1-2 weeks to ship as they are custom made.
International First Class orders may take up to 3 weeks, depending on your country's' postal and customs service. International Priority Mail takes an average of 6-10 business days.
Who should I contact in regards to my order?
If you have any questions or concerns, please feel free to contact our customer service:
Telephone: 1-800-390-9043 or 518-261-6357